Terms of Service (“Agreement”)
This Agreement was last modified on November 12, 2026.
Please read this Terms of Service Agreement carefully before using plumbline.guide (the “Site”), operated by Plumbline (“Plumbline,” “us,” “we”). By accessing or using the Site, including our foundation check quiz and forms, you agree to this Agreement and to our Privacy Policy. If you don't agree, don't use the Site.
Plumbline is a free referral service that connects homeowners with local foundation, crawl space and waterproofing contractors. Plumbline is not a contractor, home inspector or engineer. We don't inspect homes, diagnose problems or perform repairs. Participating contractors pay us a fee for each introduction, and that fee doesn't depend on whether you hire them.
Contractors are independent businesses. We don't control or guarantee their work, prices, timing, licensing, insurance or warranties, and any agreement for work is between you and the contractor. Each contractor sets its own prices and terms. We don't guarantee that we can connect you with a contractor or that a contractor will contact you.
The content on the Site, including our crack guide and quiz results, is general information. It isn't professional, engineering or legal advice, it isn't a substitute for an in-person inspection, and it may not fit your situation. If you see signs of immediate danger, contact emergency services first.
When you submit a request, you confirm that you are at least 18 years old, that you own the home or are authorized to arrange work on it, and that the information you give is accurate and your own.
The Site is provided “as is.” To the fullest extent the law allows, Plumbline is not liable for any loss or damage arising from your use of the Site, from any action you take based on its content, or from any contractor's work, and our total liability to you for any claim is limited to one hundred U.S. dollars ($100).
Intellectual Property
The Site and its original content, features and design, including the Plumbline name and logo, are owned by Plumbline and are protected by copyright, trademark and other intellectual property laws. You may not copy or reuse them without our written permission.
Termination
We may stop or suspend your access to the Site at any time, without notice, for any reason, including submitting false information or someone else's information, or using bots or other automated tools on the Site.
Links to Other Websites
The Site may link to websites that Plumbline doesn't own or control, including contractors' websites. We aren't responsible for their content, privacy policies or practices. We strongly encourage you to read the terms and privacy policies of any website you visit.
Governing Law
This Agreement is governed by the laws of the Commonwealth of Kentucky, without regard to its conflict-of-law rules.
Changes to This Agreement
We may change this Agreement at any time by posting the updated version on this page and changing the date at the top. If you keep using the Site after changes are posted, you accept them. If you don't agree to the new terms, stop using the Site.
Contact Us
If you have any questions about this Agreement, contact us at hello@plumbline.guide.